PRODUCT FAQ

What is a single-wall stainless steel bottle?

A single-wall stainless steel bottle is a water bottle made from a single layer of stainless steel without any additional insulation.

What is the recommended use for a single-wall stainless steel bottle?

Single-wall stainless steel bottles are designed for use with medium-temperature water. They are not intended for use with hot or cold beverages.

Can I use a single-wall stainless steel bottle for hot beverages?

No, single-wall stainless steel bottles are not suitable for hot beverages. They are not insulated and may not maintain the desired temperature of hot liquids.

Are single-wall stainless steel bottles durable?

Yes, single-wall stainless steel bottles are known for their durability. However, they may dent or scratch if dropped or subjected to rough handling.

How should I clean my single-wall stainless steel bottle?

It is recommended to clean your single-wall stainless steel bottle by hand-washing it with mild soap and warm water. Avoid using a dishwasher, as it may damage the bottle’s exterior.

How should I clean my double-wall stainless steel bottle?

We recommend hand-washing your double-wall stainless steel bottle with mild soap and warm water. Avoid using a dishwasher, as it may compromise the insulation properties.

What is a double-wall stainless steel bottle?

A double-wall stainless steel bottle is a water bottle with two layers of stainless steel that create a vacuum insulation barrier to maintain the temperature of hot or cold beverages.

What is the recommended use for a double-wall stainless steel bottle?

Double-wall stainless steel bottles are designed to keep beverages hot or cold for extended periods. They are suitable for both hot and cold drinks.

Can I put hot beverages in a double-wall stainless steel bottle?

Yes, double-wall stainless steel bottles are specifically designed to keep hot beverages hot for hours. They are also effective at keeping cold beverages chilled.

What is a copper bottle?

A copper bottle is a water bottle made from high-quality copper, known for its antimicrobial properties that can help kill bacteria and viruses in water.

What is the recommended use for our copper bottle?

Fill the copper bottle with clean, potable water from a trusted source. Avoid using it for any other liquids, such as juices or carbonated beverages.

Fill the copper bottle with water and allow it to sit for at least 6-8 hours or overnight. This allows for the natural antimicrobial properties of copper to work and helps kill any harmful bacteria or viruses that may be present in the water.

Using a copper bottle can provide potential health benefits due to copper’s antimicrobial properties. Regularly incorporating it into your hydration routine can contribute to your overall well-being.

If you have concerns about your health related to the use of copper bottles, it is advisable to consult a healthcare provider.

Are there any recommendations against using a copper bottle?

Yes, there are several recommendations against certain uses of a copper bottle:

Acidic Liquids: Do not store citrus juices or any other acidic liquids in a copper bottle, as the acidity can react with the copper, leading to higher ingestion levels of copper than what is considered safe.
Hot Beverages: Avoid using the copper bottle for hot beverages. The high temperature can accelerate the leaching of copper into the water, potentially leading to excessive copper intake.
Continuous Use Without Breaks: It’s advisable not to use the copper bottle continuously without breaks. Take a break for a week after every month of continuous use to prevent copper overload in the body.
RO Water: It is not recommended to store Reverse Osmosis (RO) water in a copper bottle. RO water can be more aggressive in leaching copper from the bottle due to its lack of minerals, potentially leading to excessive copper levels in the water.

How should I clean my copper bottle?

Clean the copper bottle regularly using a soft cloth or sponge with a mixture of lemon juice and salt or a mild copper cleaning solution. Avoid using abrasive cleaners or scrubbing pads, as they can scratch the copper surface. Avoid using a dishwasher, as the harsh detergents and high temperatures can damage the copper and reduce its effectiveness.

Over time, a natural patina may develop on the surface of the copper bottle. This is a normal occurrence and does not affect the functionality. However, if you prefer to restore the original shine, use a copper cleaning solution and follow the instructions provided.

CONSIGNMENT FAQ

How can I become a consignee for bottles or towels products?

To become a consignee for our products, please contact our designated consignment department or fill out the consignee application form available on our contact page.

Are there any specific requirements to become a consignee?

While specific requirements may vary, we generally look for consignees who have a suitable physical retail space and a demonstrated ability to market and sell products effectively.

What are my responsibilities as a consignee?

As a consignee, your responsibilities include properly displaying and promoting our products, ensuring their safety and security, keeping accurate inventory records, and timely reporting of sales and returns.

How is the commission calculated for consignees?

The commission structure is typically based on a percentage of the final sales price of the consigned goods. The specific commission rate will be outlined in the consignment agreement.

How and when will I receive payments for sold items?

Payments for sold items are usually made on a monthly basis. The payment details, including the payment method and schedule, will be specified in the consignment agreement.

How do I manage the inventory of consigned products?

You are responsible for accurately tracking the inventory of consigned products, including recording sales and restocking. Regular inventory updates and reports may be required.

What is the process for handling returns from customers?

The specific return process may vary, but typically, you will need to follow our designated return procedures. Returned items may be assessed for eligibility, and refunds or replacements will be provided as per the agreed-upon terms.